Last day to order before christmas friday 20th december, normal shipping resumes 27th Decemebr
Privacy policy
This Privacy Policy is provided to inform you of our policies and procedures regarding the collection, use, protection, and disclosure of Personal Information received, provided and collected from your use of www.hotelmike.co.uk, and related websites and social media sites operated by HOTEL, MIKE (collectively the “Site”).
INFORMATION WE MAY COLLECT
For the purpose of this Privacy Policy, “personal identifiable information” means any information by which someone can be personally identified. This includes: contact information such as name, email address, mailing address, phone number and other information incidental to providing goods or services (referred to herein as “personal information”). We collect personal identifiable information from you only when you voluntarily provide us with this information, such as when creating an account, placing an order on the Site, contacting us with a question or comment or signing up to receive marketing emails from us.
In addition, as is true of most websites, we may also gather non-personal identifiable information about your computer such as your IP address, browser type, referring/exit pages, and operating system. The Site uses a browser feature known as a cookie, which assigns a unique identification to your computer. The information collected from cookies allows us to provide better customer service to you and to improve features of our Site in a variety of ways, including by determining whether you have visited the Site in the past and which pages of our Site you have visited.
If you are uncomfortable with the idea of your information being used in this way, most computer systems and web browsers offer privacy settings and options, such as disabling cookies. We do not override these settings or options.
HOW WE USE YOUR INFORMATION
Send you requested information
Respond to customer service requests
Send you a newsletter or other marketing communications
Respond to your questions and concerns
Improve our website and marketing efforts and otherwise assess the needs of our business
Conduct research and analysis to help develop better products
HOW WE MAY SHARE YOUR INFORMATION
We may share information collected through the Site with our subsidiaries, affiliated companies and business partners for the purpose of providing you with the products and services you seek from the Site. Furthermore, in order to provide you with a better customer experience, we may share information with service providers, subcontractors, and business partners who have been retained to perform business functions on our behalf or to provide services to us.
These services include:
Order fulfillment and delivery
Customer service and support
Email service delivery
Advertising, marketing, surveys, and promotions, including partnerships and collaborations with other companies whose products or services we think you might enjoy
Information technology and office services, including software and website development, website hosting, management and evaluation, and data processing, exchange, and cross-referencing
Payment processing services, fraud protection, and credit risk reduction
Legal, accounting, audit and other professional service providers.
We reserve the right to disclose your personal information as required by law such as to comply with a subpoena or similar legal process; when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; if our company is involved in a merger, acquisition, or sale of all or a portion of its assets.
HOW YOU MANAGE YOUR PERSONAL INFORMATION
You may use the Site without providing any personal identifiable information. If you have created an account on the Site and decide to delete it, you may do so by emailing info@hotelmike.co.uk
If you do not wish to receive marketing information from us, you may follow the unsubscribe instructions included in the emails you receive or contact info@hotelmike.co.uk. HOTEL, MIKE will continue to send you non-promotional, service emails in regards to your account, such as: order issues, billing and payment information, and other emails relating to your account, orders and/or your use of the Site.
At your request, HOTEL, MIKE will confirm what personal identifiable information we collect or store about you. You may correct, update and/or remove such information. You may also request that we stop using or sharing your personal identifiable information. You may contact HOTEL, MIKE for any of the foregoing by emailing info@hotelmike.co.uk
HOTEL, MIKE may retain records of your personal identifiable information for a period of time. This is to allow us to follow-up on a request pertaining to your order history, resolve a dispute or for similar reasons or in order to comply with applicable federal, state, or local law. In addition, some personal information may also continue to be stored on backup files for financial, legal, or technical reasons.
HOW WE PROTECT YOUR PERSONAL INFORMATION
The security of your personally identifiable information is important to us and we are committed to handling such information carefully. We encrypt your personally identifiable information when it is sent over the Internet. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.
User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the Site. Certain states and/or jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental, consequential or certain other types of damages, so the exclusions set forth above may not apply to you.
REPRESENTATIONS AND WARRANTIES
By using the Site, you represent and warrant that (a) you understand and agree that this Agreement is a legally binding agreement and the equivalent of a signed, written contract; (b) you will use the Site in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions of this Agreement; (c) you are authorised to sign for and bind any entity for whom you are acting a representative or other agent; (d) you will not impersonate any person or entity, misrepresent any affiliation with another person, entity or association, use false headers or otherwise conceal your identity from HOTEL, MIKE for any purpose.
INTELLECTUAL PROPERTY OWNERSHIP
All right, title and interest in the Site, including all copyrights, patents, trade secrets, trade dress and other proprietary rights, and any derivative works thereof, shall belong solely and exclusively to HOTEL, MIKE or its licensors, and you shall have no rights whatsoever in any of the foregoing. Nothing in this Agreement or otherwise will be deemed to grant to you an ownership interest in the Site, in whole or in part. All content and materials included as part of the Site, such as text, graphics, logos, button icons, images, audio clips, information, data, forms, photographs, graphs, videos, typefaces, graphics, music, sounds, and other material, and software (the "Works") are the property of HOTEL, MIKE or its content suppliers and is protected by copyrights, trademarks, trade secrets, or other proprietary rights and these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed. All Works are copyrighted as individual works and as a collective work under the FR copyright laws and international treaty provisions, and HOTEL, MIKE owns a copyright in the selection, coordination, arrangement and enhancement thereof. You may not modify, remove, delete, augment, add to, publish, transmit, adapt, translate, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the Works, in whole or in part. Any use other than as contemplated herein, including the reproduction, modification, distribution, transmission, adaptations, translation, republication, display, or performance, of the Works, except as specifically permitted herein, is strictly prohibited. You understand and acknowledge that unauthorised disclosure, use or copying of the proprietary products and services provided pursuant to this Agreement may cause HOTEL, MIKE and its licensors irreparable injury, which may not be remedied at law, and you agree that HOTEL, MIKE and its licensors' remedies for breach of this Agreement may be in equity by way of injunctive or other equitable relief.
TRADEMARKS
The HOTEL, MIKE name and other related names, design marks, product names, feature names and related logos are trademarks of HOTEL, MIKE and may not be used, copied or imitated, in whole or in part, without the express prior written permission of HOTEL, MIKE. In addition, the look and feel of the Site (including all page headers, custom graphics, button icons, and scripts) constitutes the service mark, trademark and/or trade dress of HOTEL, MIKE and may not be copied imitated or used, in whole or in part, without the express prior written permission of HOTEL, MIKE.
ACCOUNT ACCESS
Where use of the Site is contingent on you and your users accessing an "account" and/or inserting a "user-identification" and/or "password,” you agree that you will be solely responsible for the user-ids and passwords that are provided to you (as such passwords may be changed from time to time in accordance with features of the Site) to log-in. You and your users shall keep any correspondence you receive relating to or through the use of the Site (including, but not limited to, your user-id, passwords, and other registration or sign-in information) confidential and in a safe place and not disclose it to any third party. You will be responsible and liable for all communications and actions that take place through the use of your user-ids, including without limitation, any actions that occur without your authorization. Accordingly, it is your responsibility to take appropriate actions immediately if any password has been stolen, leaked, compromised or otherwise used without proper consent.
PAYMENT METHODS
You may pay for your orders with PayPal or major credit cards issued, as well as Shopify Pay.
UPDATING THIS PRIVACY POLICY
We reserve the right to change, modify, add, or remove portions of this Privacy Policy at any time. You should check this page periodically for changes. Your continued use of this Site following the posting of changes to this Privacy Policy will be considered your consent to those changes.